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"We were visiting on personal family business. The check in staff were very helpful and accommodating. My room was comfortable and clean. After working all day, my room was relaxing to come back to."

"Because of a complete shutdown of the Reno-Tahoe airport on February 24th, 2026 SWA flight from San Diego was canceled along with all other airlines. SWA was not able to rebook flights until the next night at 7:30pm. Hotels.com wanted to charge for a late cancellation fee on 2/24/26 due to failure to cancel at least 48 hours and the Holiday Inn Express in Lake Tahoe would not waive the charge. These statements comply with all criteria that hotels.com sets forth prior to publication of customer reviews."

"Clean room, friendly and helpful staff, central location - walking distance to lots of restaurants and activities "

"Very nice and comfortable beds. "

"The Forest Suites is in a Great Location. You can walk, in ski boots, to the Gondola in less than fuve minutes. The daily breakfast, which is included in the resort fee, is pretty good with Real scrambled eggs with sausage/bacon, hash browns, etc."

"Prevented from getting to hotel due Reno NWS Travel Advisory Weather Warning. The hotel refused to refund me."

"Great proximity (across the street, you can walk in your ski boots) to many cool restaurants and the gondola lift and just up the road is the tram to Heavenly's Gunbarrel Run."

"Great!"

"Yes everything was to my liking. Very pet friendly. I Definitely will stay here again!"